Privacy Policy

Silver and Gold IRA (“us,” “we,” or “our”) operates the https://silverandgoldira.com website (hereinafter referred to as the “Service”).

This page informs you of our policies regarding collecting, using, and disclosing personal data when you use our Service and the choices associated with that data.

We use your data to provide and improve the Service. You agree to collect and use information per this policy by using the Service. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://silverandgoldira.com

Definitions

  • Service
    Service is the https://silverandgoldira.com website operated by Silver and Gold IRA
  • Personal Data
    Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  • Usage Data
    Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Cookies
    Cookies are small files stored on your device (computer or mobile device).
  • Data Controller
    Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and how any personal information are or are to be processed. For this Privacy Policy, we are a Data Controller of your Personal Data.
  • Data Processors (or Service Providers)
    Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively.
  • Data Subject (or User)
    Data Subject is any living individual who is using our Service and is the subject of Personal Data.
  • Information Collection and Use
    We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Cookies and Usage Data

We may use your Data to contact you with newsletters, marketing or promotional materials, and other information from Silver and Gold IRA, our affiliated companies, and third-party advertisers that may interest you. You may opt out of receiving any or all of these communications from us by following the unsubscribe link or instructions provided in any email or text message we send or by contacting us.

Silver and Gold IRA and any/all of its affiliated companies comply with the Telephone Consumer Protection Act as implemented by the Federal Communications Commission. By providing your contact information to Silver and Gold IRA, you agree to this privacy policy. You authorize Silver and Gold IRA to contact you by any telephone or mobile number you entered using automated telephone technology, including auto-dialers, and text messages, even if your telephone or mobile number is currently listed on any state, federal, or corporate “Do Not Call” list. You are not required to give your consent as a condition of purchase.

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service, and we hold certain information.

Cookies are files with a small amount of data which may include a unique anonymous identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies, such as beacons, tags, and scripts, are also used to collect and track information and improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may be unable to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data
Silver and Gold IRA uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Call Recording

By submitting your information to Goldco, you agree that Goldco may contact you on a recorded telephone line. You further agree that you do not have a reasonable expectation of privacy during any telephone conversation with any Goldco representative. Goldco does not guarantee that any recordings of any particular call will be retained or be capable of being retrieved.

Text Messaging

Goldco respects your privacy. We will not share or use your mobile number for any other purpose. We will only use the information you provide to transmit your text message. Nonetheless, we always reserve the right to disclose any information necessary to satisfy any law, regulation, or governmental request, avoid liability, or protect our rights or property. When you complete forms online or provide us with information about the Service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate, or incomplete, we may refuse you access to the Service and pursue any appropriate legal remedies.

Legal Basis for Processing Personal Data Under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Silver and Gold IRA legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Goldco Direct LLC may process your Personal Data because:

  • We need to perform a contract with you
  • You have permitted us to do so
  • The processing is in our legitimate interests, and it is not overridden by your rights
  • For payment processing purposes
  • To comply with the law
  • Retention of Data

Silver and Gold IRA will retain your Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Silver and Gold IRA will also retain Usage Data for internal analysis. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

Goldco Direct LLC will take all the steps reasonably necessary to ensure that your data is treated securely and per this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Business Transaction

If Goldco Direct LLC is involved in a merger, acquisition, or asset sale, your Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Goldco Direct LLC may be required to disclose your Data if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Legal Requirements

Silver and Gold IRA may disclose your Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Silver and Gold IRA
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability
  • Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting your web browser’s Preferences or Settings page.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a European Economic Area (EEA) resident, you have certain data protection rights. Goldco Direct LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have on you. You can access, update, or request the deletion of your Personal Data directly within your account settings section whenever possible. If you are unable to perform these actions yourself, please get in touch with us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent when Silver and Gold IRA relies on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please get in touch with your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its advertising network.

You can opt out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
Piwik / Matomo

Piwik or Matomo is a web analytics service. You can visit their Privacy Policy page here: https://matomo.org/privacy-policy
Behavioral Remarketing

Goldco Direct LLC uses remarketing services to advertise on third party websites after you visit our Service. Our third-party vendors and we use cookies to inform, optimize and serve ads based on your past visits to our Service.

Google Ads (AdWords)
Google Ads (AdWords) remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads.  Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on allows visitors to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Facebook
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

AdRoll
AdRoll remarketing service is provided by Semantic Sugar, Inc.
You can opt-out of AdRoll remarketing by visiting this AdRoll Advertising Preferences web page: http://info.evidon.com/pub_info/573?v=1nt=1nw=false
For more information on the privacy practices of AdRoll, please visit the AdRoll Privacy Policy web page: http://www.adroll.com/about/privacy

Perfect Audience
Perfect Audience remarketing service is provided by NowSpots Inc.
You can opt-out of Perfect Audience remarketing by visiting these pages: Platform Opt-out (https://www.perfectaudience.com/privacy/) and Partner Opt-out (http://ib.adnxs.com/optout).
For more information on the privacy practices of Perfect Audience, please visit the Perfect Audience Privacy Policy Opt-out web page: https://www.perfectaudience.com/privacy/index.html
Payments

We may provide paid products and services within the Service. In that case, we use third-party services for payment processing (e.g., payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

  • Stripe
    Their Privacy Policy can be viewed at https://stripe.com/us/privacy
  • PayPal / Braintree
    Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full
  • Authorize.net
    Their Privacy Policy can be viewed at https://www.authorize.net/company/privacy/
  • 2Checkout
    Their Privacy Policy can be viewed at https://www.2checkout.com/policies/privacy-policy
  • Elavon
    Their Privacy Policy can be viewed at https://www.elavon.com/privacy-pledge.html

Links to Other Sites

Our Service may contain links to other sites not operated by us. You will be directed to that site if you click a third-party link. We strongly advise you to review every site’s privacy policy.

We have no control over and assume no responsibility for any third-party sites or services’ content, privacy policies, or practices.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and know that your Child has provided us with Personal Data, please get in touch with us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and a prominent notice on our Service before the change becomes effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

Contact Us
If you have any questions about this Privacy Policy, please get in touch with us:

By email: [email protected]

DISCLAIMER: This site is general and not tailored to the specific goals of any individual. All investments carry risk. Some of those risks associated with precious metals include the following: prices may rise and fall, which means the value of your metals may go up or down over time, and you may sell for more or less than you paid. Past performance does not guarantee future results. Goldco cannot guarantee, assure, or promise future market movement, prices, or profits. Even though Silver and Gold IRA and its representatives are precious metals specialists, we are not licensed financial advisors and do not give financial advice. Silver and Gold IRA cannot provide tax or legal advice and will not advise on the tax or legal consequences of purchasing or selling precious metals or opening a Precious Metals IRA. Individuals should consult their investment, legal, or tax professionals for such services.